Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Within South Africa We ship nationwide via courier. Estimated delivery times:
- Major cities (JHB, CPT, DBN): 2–3 business days
- Outlying areas: 3–5 business days
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.
Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us at [your email] within 48 hours of the expected delivery date and we will assist you.
Please Note
- All blind boxes are shipped sealed. We do not accept returns on opened boxes.
- Delivery times are estimates and may vary due to courier delays or public holidays.